What is the belief behind Dil Se Mehek?

We believe that unless members of the civil society are involved proactively in the process of development, sustainable change will not happen. Believing in this principle of 'Civic Driven Change' Dil Se Mehek sensitises the civil society in order to make them partners in its mission.

Who are the people behind Dil Se Mehek?

The mission of a mother to support other mothers in need of our society laid the inception of Dil Se Mehek. Dil Se Mehek is managed professionally by a Board of Advisors, comprising individuals from diverse backgrounds and expertise, followed by an Executive Committee and a well-defined professional workforce.

What information is sent to the donors?

The donor gets an instant acknowledgement mail along with an SMS. On receiving the reconciliation statement from the bank, a receipt is sent via e-mail immediately, followed by a hard copy by post (within India). The receipt is accompanied by a 'welcome pack' which is also a token of appreciation. The donor receives a birthday wish, wishes on important festivals, programme updates and an annual impact report during a year's time.

Is the website safe to make online payments?

Yes, the website is safe for any kind of transaction. Also any information exchange is kept safe and in no condition gets disclosed. Also the payment gateway is a third party payment gateway recognized by the financial institutions under the government of India. So any transaction also is thoroughly secured.

What is the process of keeping the donor?s information safe?

As a credible organization, we honour the privacy of our donors. The donor data is not exposed or shared with any external agency under any circumstances. We have a robust in-house mechanism and server system where the records are kept safe. The entire setup is protected with password and is guarded by surveillance software. The data is kept strictly confidential and only authorized staff with a special non-disclosure bond have access to it.

Can one donate in kind (old clothes, books, stationary etc)?

Usually in-kind donation is accepted only when there is a need in any of the projects at a given point of time.